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100 Thicksten Drive Suite 127 Alma, AR 72921
LOCAL: (479) 632-2424
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Customer Reviews
PETALS & STEMS BY ROBBY
Local Alma, AR florist
Average Customer Rating: 4.8 of 5 stars. (48 reviews)
Date: Aug 20, 2019
Name:

State/Province: AR

Ordered a plant for a loved one's funeral..the plant I had chosen was not available, so they notified me as soon as they opened the next day. I was offered several different replacements in the same price range, and the one I chose was beautiful! Wonderful customer service as well as the most beautiful plant at the whole service!
Robby's Reply:
Date: Aug 21, 2019, 8:20 am

Thank you so much for entrusting us with your order. There are times we sell out of plants and or flowers posted on the website. We feel it better customer service to notify the customer and see if the substitution is acceptable and to provide another option and let them pick instead of just sending out what we have. We appreciate your kind words and we look forward to delivering any floral needs you have in the future.
Date: May 16, 2019
Name:

State/Province: AR

Always great service!
Date: May 14, 2019
Name:

State/Province: AR

Some of the most beautiful arrangements.
Date: May 14, 2019
Name:

State/Province: AR

An amazing job. Best service around
Date: Apr 29, 2019
Name:

State/Province: AR

Beautiful arrangement with a lovely fragrance!
Date: Apr 22, 2019
Name:

State/Province: AR

Always satisfied!
Date: Mar 22, 2019
Name:

State/Province: AR

My order was kind of a rush job. You guys did a great job. They were beautiful.
Date: Mar 20, 2019
Name:

State/Province: AR

The arrangement was absolutely breathtaking and smelled amazing. It was a beautiful surprise and made my day!
Date: Feb 23, 2019
Name:

State/Province: AR

Beautiful arrangement with quick delivery. Delightful delivery lady Well done Petals and stems.
Date: Feb 19, 2019
Name:

State/Province: AR

My niece was very happy with her flowers they were what we expected. love them.
Date: Feb 14, 2019
Name:

State/Province: AR

Very happy with the quality of flowers you brought to my wife.
Debbie's Reply:
Date: Feb 14, 2019, 5:09 pm

Thank you very much for your kind words. We look forward to working with you again.
Date: Feb 13, 2019
Name:

State/Province: AR

great service!
Date: Jan 24, 2019
Name:

State/Province: AR

Excellent work and very nice people to work with!!
robby's Reply:
Date: Jan 24, 2019, 4:12 pm

Thank You so much Mary for giving us the opportunity to design something for you. Please call us again for all your floral needs.
Date: Jan 23, 2019
Name:

State/Province: AR

Absolutely amazed by the personal touch Robby has.... will never use another florist. Thank you Robby
Robby Walls's Reply:
Date: Jan 23, 2019, 5:04 pm

Sherry Thank You so much for bringing to our attention that we delivered an arrangement that wasn't what you thought it would be. Again my apologies, I do try to make sure that each customer is satisfied with our services here at P & S. In the future call us direct and we will design you the perfect arrangement. And we will be delivering something as an apology from us, i know you said it wasn't necessary but i want to make sure this is a better experience. Robby Walls Owner
Date: Jan 13, 2019
Name:

State/Province: AR

Excellent
Date: Dec 18, 2018
Name:

State/Province: AR

Very Beautiful flowers & outstanding service & delivery! Very happy & will most definitely use again!
Date: Nov 29, 2018
Name:

State/Province: AR

Best flowers around and friendly service
Date: Nov 23, 2018
Name:

State/Province: OK

The flowers I ordered where beautiful, and delivery was fast! Thank you!
Date: Oct 08, 2018
Name:

State/Province: AR

My grandmother was thrilled with her beautiful flowers and with the friendly delivery service. Thank you so much for always helping me to put a smile on her face!
Date: Oct 03, 2018
Name:

State/Province: AR

Biggest, most gorgeous bouquets every single time! Will never order anywhere else!
Date: Sep 18, 2018
Name:

State/Province: AR

A+ service
Date: Jul 09, 2018
Name:

State/Province: AR

Always beautiful arrangements and great customer service!
Robby's Reply:
Date: Jul 09, 2018, 8:28 am

Thank you so much for your order Terry. Call us anytime..
Date: Jun 10, 2018
Name:

State/Province: AR

My mom loved her arrangement. Thank you!
Date: Jun 06, 2018
Name:

State/Province: AR

Great service!
robby's Reply:
Date: Jun 06, 2018, 8:47 am

Thank You so much Mrs Nancy!
Date: Apr 19, 2018
Name:

State/Province: AR

The flowers were gorgeous that were sent to my co-worker. I appreciate the way you kept me updated on the status of the order, too! Great job!
Date: Apr 17, 2018
Name:

State/Province: AR

Wife loved the beautiful arrangement. Delivered on time. Great service.
Date: Mar 14, 2018
Name:

State/Province: AL

Absolutely Perfect Arrangement, and on the same day! Many compliments to Petals & Stems. They are on my favorites list!
Date: Feb 28, 2018
Name:

State/Province: AR

Excellent service
Date: Feb 28, 2018
Name:

State/Province: AR

Really easy and smooth process. Would definitely recommend their services and will be using them again.
Date: Feb 17, 2018
Name:

State/Province: AR

I received a dozen red and yellow roses from my husband for Valentines day. Everything was perfect! The flowers were stunning, the vase and bows were so pretty. They also came with a teddy bear, balloons, and candy. Everything was wonderful! Thank you!!
Date: Jan 30, 2018
Name:

State/Province: GA

Wonderful customer service & the arrangement delivered to my grandmother was absolutely beautiful!!! After speaking to the manager on the phone, I could not have chosen a better florist. It makes such a difference when you find a local business who genuinely cares about the elderly and those who need to feel loved. God bless you and your buisness!!!
Robby Walls Amf Pcf's Reply:
Date: Jan 30, 2018, 10:53 pm

Jill, thank you so much for your kind words. We consider it an honor to design for each of our customers. Thank you for choosing Petals & Stems to design flowers for your grandmother. If we can ever help you in the future please call on us again.
Date: Jan 22, 2018
Name:

State/Province: AR

Petals and Stems never lets me down. They always provide beautiful arrangements.
Robby's Reply:
Date: Jan 22, 2018, 3:57 pm

Lori, Thank You so much for allowing us to design something for you. We appreciate your business.
Date: Dec 23, 2017
Name:

State/Province: WY

I heard back from the person we sent it to and she said it was beautiful and she seemed very pleased with it.
Date: Nov 09, 2017
Name:

State/Province: AR

The sent my girlfriend a wonderful flower assortment. Were very nice and timely. Will definately use them again.
Robby's Reply:
Date: Nov 09, 2017, 12:56 pm

Douglas Thank you for allowing and trusting us to design for you and your loved ones. We always design our arrangements like we would be sending it to our family. Please call us again whenever we may be of service in the future.
Date: Sep 14, 2017
Name:

State/Province: NE

The bouquet was beautiful! Thank you
Date: May 15, 2017
Name:

State/Province: AR

Beautiful arrangement sent the same day. Very pleased with the service and speedy delivery.
Robby Walls Amf Pcf's Reply:
Date: May 15, 2017, 3:43 pm

Thank you so much for choosing Petals & Stems for all your floral needs
Date: Feb 13, 2017
Name:

State/Province: AR

It was a beautiful arrangement. Service was quick and pricing was very reasonable for what was delivered!
Date: Jan 31, 2017
Name:

State/Province: AR

So happy with my experience. I will be using Petals & Stems for my future flower needs!
Date: Nov 15, 2016
Name:

State/Province: AR

Love love love Petals & Stems! Robby always delivers the best!
Date: Aug 29, 2016
Name:

State/Province: AR

.
Date: Aug 12, 2016
Name:

State/Province: AR

Excellent, quick service! Thanks!
Date: Jul 10, 2016
Name:

State/Province: AR

He is the Best god has blessed his creativity
Date: May 13, 2016
Name:

State/Province: AR

Loved them! They are getting prettier very day.....
Date: Apr 23, 2006
Name:

State/Province: AR

Robby has a wonderful store that is full of fun and creative ideas. I will continue to use him for all of my floral needs. I highly reccomend him
Date: Oct 19, 2005
Name:

State/Province: OK

He was very helpful in helping me w/ what I needed, I would recommend him to anyone. The service was exellent.
Date: Nov 07, 2003
Name:

State/Province: AR

Robby is a very great florist his arrangements are so wonderful He himself is a very caring person and it shows in his work. His flower design makes you feel good.
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PETALS & STEMS BY ROBBY
100 Thicksten Drive Suite 127
Alma, AR. 72921
Local: (479) 632-2424

All prices shown in US dollars

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